Shipping policy

Shipping and delivery times. The products will be sent by parcel or private courier to your home and/or an office of said parcel or courier, the delivery time will be according to the one chosen at the time of making your purchase. Once your payment is confirmed and accepted, you accept that Forevaa Store may delay delivery without a defined time if any event occurs that prevents delivery on the selected days due to fortuitous or major causes (for example, earthquakes, floods, etc.). The standard weight of each shipment is 1 KG (One kilogram), if your package exceeds the standard weight, you agree to pay the overweight charge which will be notified to you via the website, email or by phone. Notifications of your purchase, shipping, delivery and others will be made through email, telephone or through the website https://forevaa.com/ Loss or deterioration of the product. If a product arrives in poor condition (broken, opened, damaged), you must contact the Forevaa Store customer service department within the first 24 hours. business hours from the delivery of the order. An order is considered delivered when the courier company leaves the product at the address established by the customer. After 24 hours. Forevaa Store is not responsible.